While self-service is critical, the path to achieving it and what it should look like for your organization are not always easy to uncover. But the theme is clear: the future is about providing care on demand, when and where patients need it.
Join Phase2 at HCIC to learn how Northwell Health makes product decisions for their feature-laden mobile app at our session, Northwell DPX App: Using Metrics and User Feedback to Enhance the Digital Patient Experience with Phase2 Director of Innovation Mike Mangi and Northwell Health DPX Product owner Judy Liang.
A hospital or healthcare system's success is largely dependent on creating an empowering patient experience. With many systems and processes built independently, it can be difficult to get data, people and technology to connect.
We specialize in industries that provide information and services that people need to make important decisions about their lives; where availability, security, and accessibility are imperatives. Our work makes it possible for leading organizations to differentiate themselves through digital products that engage audiences anytime, anywhere.
From journey mapping the ideal customer experience to finding untapped audiences and designing and building an experience to match, Phase2 created an inclusive and transformative digital presence for CrossFit’s millions of devoted athletes in over 120 countries across the globe.
WW (formerly Weight Watchers) and Phase2 have worked collaboratively to build a platform that allows WW to seamlessly manage, localize, and personalize content and membership pricing across the globe.
AdventHealth is one of the largest provider networks in the US. Our job was to architect, build, and migrate them from a disparate collection of websites to a new brand design system and Drupal platform, bringing 796 websites into a single, integrated, sectioned site.
Phase2 and Northwell Health are driving a multi-year, multi-project overhaul of the entire Digital Patient Experience (dPx) that will impact 800 outpatient facilities, 23 hospitals, and over 72,000 members of staff.
Phase2 worked to architect and build MSK's first-ever enterprise-wide digital patient platform on Drupal 8. This helped MSK become a globally-recognized pioneer in not only cancer research, but as an organization that embraces cutting-edge technology.
The Well is an editorial platform and media distribution channel focused on providing high quality content aimed at reducing stress, providing real answers, and building confidence for customers and new audiences alike.