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You and your team have created something of real value, now all you have to do is sit down in front of a webcam and present your work to a screen full of distracted attendees over a videoconference, keeping them engaged, attentive, and on-task. Easy right?
Inspired by the ThoughtWorks Technology Radar, the Phase2 Innovation Radar is our tool for organizing research and experiential knowledge. This tool has proven vital in tracking the rapidly evolving facets of today’s digital experience platforms.
While self-service is critical, the path to achieving it and what it should look like for your organization are not always easy to uncover. But the theme is clear: the future is about providing care on demand, when and where patients need it.
With a new year comes new resolutions and ideas. There’s an air of possibility that can be invigorating and inspiring. As brand creatives, this is the perfect time to assess our brands. It’s important to employ data and strategy — to know, not just feel, what is right.
We must find the strength to be in contribution — to give of ourselves to those who have less, and to help the communities of which we’re a part to survive this storm. It’s by tapping into this generosity that we discover our true resilience — as individuals and as organizations.
The changes to business and everyday life wrought by COVID-19 and the subsequent economic downturn, should be accelerating digital transformation for every organization on the planet. While I have certainly read journal articles paying homage to this orientation, what I am seeing as the CEO of a digital agency, is a lot of pre-pandemic thinking.