Your website visitors expect the same level of digital experience on consumer sites as they do government sites. It's important to "get your house in order" before building the optimal user experience.
Join Phase2 and Siteimprove as International Trade Administration's Doug Freeman (Director, Office of Digital Strategy and Engagement), Phase2's Ben Coit (VP), and Siteimprove's Brian Stewart (Sr. Enterprise Account Executive) discuss what to prioritize when looking to modernize your website and tech stack.
- What being "Customer-Centric" really means
- How to make improvements to The Three Pillars: People, Process, and Technology
- How to build a roadmap to start modernizing your website and technology stack.