The success of your company is determined as much by the experience a customer receives as the actual product you’re selling. But what makes a “connected experience” and why is it vital to deliver one?
Understanding the holistic view of a customer, regardless of the touchpoint (on and offline), and seamlessly delivering a contextually relevant, personalized experience on that channel is how brands can deliver on this goal.
Join Phase2 VP, Marketing, Emily White to learn more about how your brand can create a truly connected experience for your customers.
What you’ll learn:
- Where customers value connectivity in experience
- Companies that are doing it right and well (great ideas are here!)
- The risk of gaps in experience and how to patch them